Privacy Policy
Updated at July 13th, 2023
Royal Pearl is committed to protecting your privacy.
This Privacy Policy explains how your personal information is collected, used, and disclosed by Royal Pearl.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Royal Pearl.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and key terms :
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
Cookie:
Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company:
When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Royal Pearl, (Sobha Ivory 1, Office 1207 - Business Bay , Dubai), that is responsible for your information under this Privacy Policy.
Country: where Royal Pearl or the owners/founders of Royal Pearl are based, in this case is United Arab Emirates
Customer:
Refers to the company, organization or person that signs up to use the Royal Pearl Service to manage the relationships with your consumers or service users.
Device:
Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Royal Pearl and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel:
Refers to those individuals who are employed by Royal Pearl or are under contract to perform a service on behalf of one of the parties.
Personal Data:
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service:
Refers to the service provided by Royal Pearl as described in the relative terms (if available) and on this platform.
Website:
Royal Pearl’s site, which can be accessed via this URL: ryl-pearl.com
You: a person or entity that is registered with Royal Pearl to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Name / Username
Phone Numbers
Email Addresses
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Royal Pearl to you and fulfil the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Royal Pearl or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.